Shipping Policy – GlassesMine
Effective Date: February 28, 2025
At GlassesMine, we are committed to providing reliable, fast, and secure shipping services to ensure our customers receive their luxury fashion items with ease. This Shipping Policy outlines our shipping methods, estimated delivery times, tracking process, and important shipping-related details. By placing an order with GlassesMine, you agree to the terms stated below.
1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays). We take great care in packaging and shipping to ensure that every order reaches you in pristine condition.
✔ Orders placed before 12:00 PM (EST) are typically processed on the same business day.
✔ Orders placed on weekends or holidays will be processed on the next business day.
✔ High-demand periods, promotional events, or pre-orders may require additional processing time.
Once your order is processed, you will receive a shipping confirmation email with a tracking number to monitor your package in real-time.
2. Shipping Methods & Estimated Delivery Times
We offer multiple shipping options to accommodate various delivery needs.
2.1 Domestic Shipping (United States)
For orders within the United States, we provide the following shipping options:
✔ Standard Shipping (5-7 business days) – Free for orders over $100, otherwise a flat rate applies.
✔ Expedited Shipping (2-3 business days) – Available for an additional fee for faster delivery.
✔ Overnight Shipping (1 business day) – The fastest option for urgent orders (cutoff time applies).
2.2 International Shipping
We proudly offer worldwide shipping, allowing customers across the globe to experience our premium fashion collection.
✔ Standard International Shipping (7-15 business days) – Reliable and cost-effective.
✔ Express International Shipping (5-10 business days) – Faster delivery with premium carriers.
✔ Customs & Duties – International customers may be subject to import duties and taxes based on their country’s regulations. These fees are not included in the order total and are the recipient’s responsibility.
3. Shipping Costs & Free Shipping Eligibility
Shipping costs are calculated at checkout based on destination, package weight, and selected shipping method.
✔ Free Standard Shipping is available for domestic U.S. orders over $100.
✔ International shipping rates vary and will be displayed at checkout.
✔ Expedited and overnight shipping options are available at an additional charge.
4. Tracking Your Order
Once your order is shipped, you will receive an email confirmation with a tracking number. You can track your shipment using:
✔ The tracking link provided in your email.
✔ The carrier’s official website (e.g., USPS, FedEx, DHL, UPS).
Please allow 24-48 hours for tracking updates to reflect in the system. If you do not receive tracking details, contact info@glassesmine.xyz for assistance.
5. Address Accuracy & Delivery Issues
To ensure successful delivery, customers must provide accurate shipping details at checkout.
✔ We are not responsible for delays or lost shipments due to incorrect addresses.
✔ If an order is returned to us due to an invalid address, customers may be required to pay additional shipping fees for reshipment.
✔ If an issue arises during transit, customers should first contact the shipping carrier for real-time updates before reaching out to our support team.
6. Delayed or Lost Shipments
While we strive to meet estimated delivery times, unexpected delays may occur due to:
✔ Weather disruptions, customs clearance, or carrier-related issues.
✔ High order volume during holiday seasons.
✔ Unforeseen global shipping disruptions.
If your order has not arrived within the expected timeframe, please contact us, and we will work with the carrier to resolve the issue.
✔ Lost Packages – If your package is confirmed lost by the carrier, we will issue a replacement or full refund.
7. Damaged or Missing Items
If your package arrives damaged or incomplete, please follow these steps:
✔ Take clear photos of the damaged item and packaging.
✔ Contact info@glassesmine.xyz within 48 hours of receiving the package.
✔ We will assess the claim and arrange a replacement or partial refund based on the situation.
8. Signature Requirements & Order Security
✔ Orders over $200 may require a signature upon delivery for security purposes.
✔ If you are unavailable at the time of delivery, the carrier may leave a notice for rescheduling or pickup.
✔ Customers can request signature confirmation for added security by contacting our support team before shipment.
9. Customs, Duties & International Taxes
For international orders, customs fees, duties, and import taxes are determined by the destination country’s regulations.
✔ These charges are not included in the product or shipping cost.
✔ Customers are responsible for paying any applicable duties upon arrival.
✔ If an order is refused due to unpaid duties, GlassesMine is not responsible for refunding shipping fees.
10. Order Cancellations & Modifications
✔ Customers may cancel or modify their order within 24 hours after purchase.
✔ Once an order is processed and shipped, cancellations are no longer possible.
✔ Refunds for canceled orders will be issued within 7-10 business days.
To request a cancellation or modification, email info@glassesmine.xyz as soon as possible.
11. Compliance with Google AdSense & Consumer Protection Laws
Our Shipping Policy complies with Google AdSense guidelines and ensures fair business practices. Additionally, we adhere to:
📌 General Data Protection Regulation (GDPR) – Protecting EU customers’ rights and transparency in transactions.
📌 California Consumer Privacy Act (CCPA) – Providing clear shipping policies for California residents.
📌 Federal Trade Commission (FTC) Regulations – Ensuring accurate shipping information and fair pricing.
12. Contact Us
For any shipping-related inquiries, please reach out to our support team:
📍 Address: 2156 Kenwood Place, Plantation, Florida, United States
📞 Phone: 954-587-9782
📧 Email: info@glassesmine.xyz
🌐 Website: https://glassesmine.xyz/
✨ Thank you for choosing GlassesMine – delivering luxury fashion with excellence. 💫